Terms & Conditions

Effective 4 September 2026

1. Agreeing to these terms

These terms are between you and Sentry Bullion (“Sentry Bullion,” “we,” “us”). By using this website or submitting an inquiry through it, you agree to them. If you do not agree, please do not use the site. We may update these terms; the effective date above tells you when they last changed, and continued use after a change means you accept the updated version.

2. What we are, and what we are not

Sentry Bullion is a precious metals dealer. We are not a bank, trust company, IRS-approved custodian or non-bank trustee, broker-dealer, or registered investment adviser, and we are not attorneys or accountants. We do not give investment, tax, or legal advice. Nothing on this site or said by our representatives is a recommendation to buy or sell any product, and no communication with us creates a fiduciary relationship. We are compensated through the sale of precious metals products, which means our interests and yours are not automatically aligned — you should weigh what we tell you accordingly, and consult your own qualified advisors.

3. The site is informational

Everything on this site is provided for general information. We work to keep it accurate but do not warrant that it is complete, current, or error-free. Any spot prices shown are indicative only. They are not a quote, not an offer to transact, and not a price you can hold us to. Market data may be delayed or wrong.

4. Orders, pricing, and cancellation

A price becomes binding only when we confirm your order in writing and you authorize it. Every purchase carries a dealer premium over spot; that premium is itemized and disclosed to you in writing before you authorize anything. Precious metals prices move continuously, and an unconfirmed quote can change without notice.

If an order is published or confirmed at a price that is obviously wrong — a typographical or data-feed error — we may cancel it and will tell you promptly rather than hold you to it. Order confirmation, settlement, delivery, and any cancellation or market-loss terms are set out in the transaction documents you receive at the time of purchase, and those documents govern the transaction itself if they conflict with this page.

5. Self-directed IRA accounts

Self-directed IRA accounts are established with Rocket Dollar, an independent provider, and held by its regulated custody partner; metals are stored at an independent insured depository. Sentry Bullion is not your custodian and does not hold your account or your metals. Rocket Dollar and the depository set and bill their own setup, subscription, storage, and insurance fees, which we do not mark up and do not control.

Only bullion meeting IRS purity and eligibility requirements may be held in an IRA. Home storage of IRA-owned metals is not permitted. Distributions may be taxable or subject to penalty. Retirement account rules are detailed and unforgiving — consult your own qualified tax and legal advisors before making any retirement account decision.

6. Risk

Precious metals carry risk, including loss of principal. Prices fluctuate and your holdings may be worth more or less than their original cost when you sell. Past performance does not guarantee future results. Physical metals are generally less liquid than securities and are best considered over a multi-year horizon. It is our view that precious metals should be treated as a long-term holding: you can sell at any time, but you should be prepared and willing to hold for several years. We cannot guarantee, and make no representation, that any metals you purchase will appreciate at all, or appreciate enough to produce a profit above the premium and commissions charged — whether bought for direct delivery or inside a precious metals IRA. The decision to buy or sell, and which metals, is yours alone and should rest on your own research, prudence, and judgment.

7. Who may use this site

You must be at least 18 years old and a resident of the United States to submit an inquiry or transact with us. By doing so you confirm that the information you give us is accurate and that you are acting for yourself.

8. Acceptable use and intellectual property

Please use the site normally and lawfully. Do not attempt to breach or probe its security, interfere with its operation, submit false information, or extract its contents by scraping or other automated means. The text, design, logos, and images on this site belong to Sentry Bullion or its licensors and may not be copied or reused commercially without our permission.

9. Third parties

This site links to and relies on independent third parties, including our IRA provider, its custody partner, the depository, and our hosting and email vendors. We do not control them, we are not responsible for their acts, omissions, systems, or fees, and a link is not an endorsement. Your relationship with each of them is governed by their own agreements and privacy practices.

10. Disclaimer of warranties and limitation of liability

The site is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

To the fullest extent the law allows, Sentry Bullion is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or investment losses, arising from your use of this site. Our total liability arising out of your use of the site is limited to the amount you paid us, if any, for the transaction giving rise to the claim. Nothing here limits any liability that cannot lawfully be limited, including for fraud or intentional misconduct, and some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify Sentry Bullion against claims arising from your misuse of the site or your breach of these terms.

11. Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and the state and federal courts located in Florida have exclusive jurisdiction over any dispute arising from them. Nothing in this section deprives you of the protection of mandatory consumer-protection rules of the state where you live.

12. Cookies and privacy

How we handle the information you submit, and the cookies this site sets, are described in our Privacy Policy, which forms part of these terms.

12A. SMS Terms (text messages, calls and AI-assisted messages)

Program. “Sentry Bullion messages” are text messages (SMS), AI-assisted messages, automated and pre-recorded calls, and calls from AI-powered voice agents sent by Sentry Bullion Inc. to the mobile number you give us on a Sentry Bullion form.

What you may receive, and how you agree. The free-guide form and the application form each have the same two separate boxes, both optional and unchecked by default. If you check the first box, you agree to be contacted by text message and by automated, pre-recorded or AI-powered voice calls, sent with an autodialer to the number you entered, with educational information about precious metals and our products and services, to follow up on your request and to schedule consultations; even with that consent we do not call or text numbers on our internal do-not-contact list. If you check the second box, you agree to receive occasional non-marketing messages, such as appointment reminders, service updates and account notifications, by SMS and AI-assisted messaging. The consent text shown beside each box is the exact wording you agree to. Your consent is not a condition of any purchase and is not required to download the guide.

Frequency and cost. Message frequency varies. Message and data rates may apply.

Opting out. Text STOP to any message to stop text messages. STOP, STOP ALL, UNSUBSCRIBE, CANCEL, END and QUIT are all honored. To stop calls, tell the caller you do not want further calls, or email info@sentrybullion.com. You may withdraw either consent at any time.

Help. Text HELP to any message, call 877-315-8817, or email info@sentrybullion.com.

Carriers and numbers. Wireless carriers and their partners are not liable for delayed or undelivered messages. Messaging is for U.S. mobile numbers.

Your information. See our Privacy Policy. We do not share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes.

13. General

If any provision of these terms is held unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy and any transaction documents you sign, are the entire agreement between us regarding this website.

14. Contact

Questions about these terms: info@sentrybullion.com or 877-315-8817.

Get the free guide

A free 5-page guide: why investors hold physical gold and silver, and how to choose between a self-directed IRA and a direct cash purchase.

Neither text-message box is required to get the guide. You can withdraw consent at any time by texting STOP or emailing info@sentrybullion.com. We never sell your information. See our Privacy Policy and Terms.

Important disclosures

Sentry Bullion is a precious metals dealer. We are not a bank, trust company, IRS-approved custodian or non-bank trustee, broker-dealer, or registered investment adviser, and we do not provide investment, tax, or legal advice. Nothing on this site is a recommendation to buy or sell any product, and no communication with us creates a fiduciary relationship. Sentry Bullion is compensated through the sale of precious metals products.

Precious metals carry risk, including loss of principal. Prices fluctuate and holdings may be worth more or less than their original cost when sold. Past performance does not guarantee future results. Physical metals are generally less liquid than securities and are best considered over a multi-year horizon. Spot prices shown on this site are indicative only and are not a quote or an offer to transact; every purchase carries a dealer premium over spot, which is itemized and disclosed to you in writing before you authorize any transaction.

Self-directed IRA accounts are established with Rocket Dollar, an independent provider, and held by its regulated custody partner; metals are stored at an independent insured depository. Rocket Dollar and the depository set and bill their own setup, subscription, storage, and insurance fees, which Sentry Bullion does not mark up. Only bullion meeting IRS purity and eligibility requirements may be held in an IRA, home storage of IRA-owned metals is not permitted, and distributions may be taxable or subject to penalty. Consult your own qualified tax and legal advisors before making retirement account decisions.

Please note that although Sentry Bullion and its representatives are precious metals specialists, we are not licensed or registered investment advisers, attorneys, CPA's, or other financial service professionals. We do not give any tax, financial, legal or investment advice. Additionally, be aware that precious metals, like any investment, carry risk of loss and are not a suitable investment for everyone. Past performance is not necessarily indicative of future results and precious metals may appreciate, depreciate, or stay the same depending on a variety of factors. Anyone who considers purchasing Precious metals, Gold American Eagles, Proof Gold American Eagles, certified gold coins, as well as gold and silver bars should consider and carefully evaluate the associated risks and acquisition costs before making the investment, and you should always consult your financial and tax professional and carefully evaluate all risks associated with the acquisition of precious metals before making the investment. It is Sentry Bullion's view that precious metals should be considered a long-term investment, and that while you can sell your precious metals at any time, you should be prepared and willing to hold any purchased precious metals for several years before selling them. Sentry Bullion cannot guarantee, and makes no representation, that any metals purchased (i.e. .999 gold bars, .9999 silver bars, or any gold or silver coins) will appreciate at all or appreciate sufficiently to produce a profit above and beyond the markup/ commissions charged whether they are bought for direct delivery or inside of a precious metals IRA. The decision to purchase or sell precious metals with funds outside or inside of a Gold IRA or a Gold Backed IRA, and which precious metals to purchase or sell, are the customer's decision alone, and purchases and sales should be made subject to the customer's own research, prudence, and judgment. By accessing any Sentry Bullion content, you agree to be bound by the terms of service. For questions regarding this disclaimer or this website please contact us at 877-315-8817.